Question 1

Are there any additional fees I should be aware of?

Accepted Answer

Apollo Plumbing is committed to transparency in pricing. Customers appreciate that the company provides clear, upfront costs with no hidden fees. A standard service fee of $99 is applicable for visits, as noted by a satisfied customer, Patsy C., who felt this fee was completely fair\[1]. For precise information on additional fees, it is best to discuss your specific needs with Apollo Plumbing directly. Contact us today to address any plumbing issues professionally and transparently.

Question 2

Are there any hidden fees or charges I should be aware of?

Accepted Answer

Apollo Plumbing is committed to transparent pricing, meaning there are no hidden fees or charges that surprise customers. Their services come with a guaranteed upfront price, ensuring customers know the cost before any work begins[1]. This approach is reinforced by customer experiences, like Laura E., who confirmed that they were charged exactly what was quoted with no hidden costs[0]. For a worry-free plumbing service experience without unexpected expenses, contact Apollo Plumbing today.

Question 3

Are there credit requirements for financing your services?

Accepted Answer

Apollo Plumbing offers convenient financing options that can alleviate budget stress, especially during unforeseen plumbing emergencies. They provide 12 Months Same As Cash financing known as "Time Control," which allows customers to pay over 12 months without any interest, contingent on approved credit[1]. This makes their services not only accessible but also manageable without upfront financial burdens.

Customers have praised the interest-free financing for adding flexibility to spread out costs. For instance, Tom S. mentioned, "The really nice part is that they have interest-free financing for one year to spread out the cost"[0]. Contact Apollo Plumbing to explore how their financing options can work for you and address any specific credit requirements.

Question 4

Are there financing options for emergency HVAC, plumbing, or electrical repairs?

Accepted Answer

Yes, Apollo Plumbing offers convenient 12 Months Same As Cash financing options for emergency plumbing repairs. This financing plan, known as Time Control, allows customers to pay over 12 months without any interest, subject to approved credit\[0]. This flexible payment solution ensures you can manage unexpected repairs without stress, providing both peace of mind and financial control.

Numerous satisfied customers vouch for Apollo Plumbing’s efficiency and expertise. H2 Beltran shared, “Apollo Plumbing beat other local estimates. Emergency service is the best in Washington!”\[1].

To explore financing options tailored to your needs, contact Apollo Plumbing for more information and see how they can assist you today.

Question 5

Are your technicians licensed and insured?

Accepted Answer

Yes, Apollo Plumbing's technicians are licensed, insured, and bonded, ensuring you receive professional and reliable service every time. Our team is committed to treating your home with respect, and they arrive with fully stocked trucks ready to handle most repairs on the first visit[0].

Question 6

Can I Fix a Leaking Pipe Joint Without Replacing It Myself?

Accepted Answer

You can try a short-term DIY fix on a small, threaded joint drip by gently retightening or using temporary sealant, but lasting repairs usually require replacing worn parts or sections of pipe. We find the true source first (digital camera inspection, leakage testing, hydrostatic testing), then repair properly—anything from fixture repairs to PEX repiping or trenchless solutions. This helps prevent hidden damage in places like walls, slabs, or crawl spaces in Seattle and Everett. Quick checks: - Shut off water to the line. - Dry the joint and inspect. - Do not overtighten. - Call if the leak returns or you see corrosion.
Updated: 2025-12-18
Need help in Woodinville, WA? Call (425) 387-1507 or book online.

Question 7

Can I change my service appointment after booking?

Accepted Answer

Yes, you can change your service appointment after booking with Apollo Plumbing. They are known for their flexibility and customer-friendly policies. Our team is dedicated to providing exceptional service, and adjusting appointments to suit your schedule is part of that commitment[1]. For any rescheduling needs, it's best to contact their customer service directly to ensure a smooth transition. As Patsy C. mentioned, Apollo Plumbing "sent communications throughout the day to confirm the appointment," reflecting their ongoing commitment to client satisfaction[0].

Question 8

Can I combine loyalty rewards with other promotions or discounts?

Accepted Answer

Unfortunately, it is not possible to combine loyalty rewards with other promotions or discounts at Apollo Plumbing. All offers, including discounts and coupons, cannot be combined with any other sale, promotion, or offer[0].

Question 9

Can I fix a water leak myself or should I hire a professional?

Accepted Answer

You can try a simple DIY fix for a slow-dripping faucet or loose supply line, but most water leaks are best handled by a professional. Call a pro for burst or hidden pipes, ceiling or wall moisture, hot-water leaks, or any sewer odor. Apollo Plumbing provides 24/7 emergency leak detection and repair in Seattle and Everett. Our trucks are stocked to solve most leaks on the first visit, and pricing is up front with no surprises. - Shut off the fixture valve or main. - Place a bucket or towels and move valuables. - Take photos, then call.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "They are serious about 24 hour emergency support." — James H.

Question 10

Can I get a price match if I find a lower quote elsewhere?

Accepted Answer

Currently, there is no explicit mention of Apollo Plumbing offering a price match guarantee for lower quotes from other service providers. However, Apollo Plumbing is known for its upfront, no-surprise pricing policy, ensuring customers receive accurate quotes with no hidden fees[0]. Additionally, customers have praised the company's professionalism and transparency in providing fair quotations[1].

If you're considering Apollo Plumbing for your needs, I recommend requesting a detailed quote and discussing their pricing policies directly with their customer service team to explore any available options. For a professional and transparent experience, Apollo Plumbing stands out—let us help make your plumbing projects seamless and hassle-free!

Question 11

Can I get an estimated arrival time for my service appointment?

Accepted Answer

At Apollo Plumbing, we pride ourselves on our timely service and efficient communication systems. While specific estimated arrival times can vary based on your location and current service demands, our team typically provides updates and aims to arrive at the start of the window provided for your appointment[0]. Many of our customers, like Amanda B., have experienced punctual service, often beginning right at the start of the proposed arrival window[0].

Our commitment is to keep you informed with timely updates and ensure that your plumbing needs are met with speed and professionalism. To get the most precise arrival time, please contact our office directly or check any messages you may have received from us regarding your appointment. Rest assured, we’re here to make sure your service experience is smooth and satisfactory.

Question 12

Can I install a garbage disposal myself without hiring a plumber?

Accepted Answer

Yes, but Apollo Plumbing advises against DIY garbage disposal work because it’s dangerous. “Garbage disposal repair is not the most simple job. In fact, it’s downright dangerous. Save your fingers and trust garbage disposal to your personal plumber at Apollo Plumbing.” We handle diagnosis, repair, or full replacement with up-front pricing before work begins. Same-day help is available in Seattle and nearby cities. Exact costs are confirmed on site after inspection. Quick checks before you DIY: - Press the unit’s reset button and check the breaker. - Never put hands inside the disposal.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Great people! They helped us quickly fix an issue with the garbage disposal!" — Vinodh D.

Question 13

Can I install a water heater by myself safely and correctly?

Accepted Answer

DIY water heater installation is not safe or recommended. It can cause water damage, carbon monoxide leaks, or explosions. Apollo Plumbing installs water heaters with licensed pros and up-front, guaranteed pricing. We handle gas or electric connections, sizing, code checks, and haul-away. Emergency service is available, and same-day replacement is often possible when you call in the morning and need hot water by evening. We serve Seattle, Everett, and nearby communities.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "I called in the morning and within 2 hours my tech was at my home, replacement of our water heater was completed by the end of the same day." — Jennifer R.

Question 14

Can I pay off my financing early?

Accepted Answer

Yes, you can pay off your financing early when using Apollo Plumbing’s financing options. This flexibility is an integral part of their 12 Months Same As Cash plan, which allows you to manage payments over a year without incurring interest, provided you have approved credit[0].

Question 15

Can I provide feedback or reviews on your services?

Accepted Answer

Yes, you can absolutely provide feedback or reviews on our services at Apollo Plumbing. We highly value your input as it helps us continually improve and provide the best possible service. Our satisfied customers, like Ginny C., have shared glowing reviews, highlighting experiences such as "wonderful, professional, and honest service," and recommended us without hesitation[0]. We encourage you to share your experience and help others learn about the quality of our services. Please feel free to leave your feedback on platforms like Google Reviews or contact us directly.

Question 16

Can I replace a toilet fill valve myself without professional help?

Accepted Answer

Yes, you can replace a toilet fill valve yourself if you’re comfortable shutting off water and swapping parts. If it runs constantly, won’t flush completely, leaks at the base, or feels loose, have a pro assess it. Apollo Plumbing provides up-front pricing and a written one-year warranty on most repairs and installations. Our clean, screened, trained techs diagnose on site and advise repair vs replacement. We offer 24/7 emergency help in Seattle, Everett, and nearby.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online.

Question 17

Can I request a specific technician for my service?

Accepted Answer

Yes, at Apollo Plumbing you can request a specific technician for your service. This personalized approach is part of what sets us apart and reflects our commitment to providing exceptional service. Our customers often mention specific technicians by name in their reviews, praising not only their skills but their professionalism and friendliness. For instance, Kimberly appreciated Geoff's professionalism and noted that she would specifically ask for him in the future due to his excellent service[1]. Similarly, Ben's professionalism left a lasting impression on Scott E., who said he would request Ben for any future services[0]. Please let us know your preference when scheduling, and we'll do our best to accommodate your request!

Question 18

Do loyalty program benefits apply to all types of services?

Accepted Answer

Yes, the loyalty program benefits at Apollo Plumbing apply broadly across many types of services. As part of the Apollo A-List membership, you receive a discounted service call fee, complimentary services such as water pressure checks and sump pump tests, and even a water heater flush—all typically priced higher without membership. Members also enjoy a 10% discount, priority scheduling, and additional checks for leaks and proper operation[0].

Join today and experience the advantages firsthand!

Question 19

Do you offer a loyalty program for repeat customers?

Accepted Answer

Yes, Apollo Plumbing offers a fantastic loyalty program called "The Apollo A-List." For only $9.95 a month, members enjoy numerous benefits designed to ensure plumbing peace of mind and enhance customer satisfaction. The Apollo A-List includes discounts on service fees, free water pressure and drinking water tests, and numerous free checks and services that would typically cost hundreds without the membership[1].

These benefits, coupled with the consistently high-quality service provided by professionals at Apollo Plumbing, foster long-term customer satisfaction and loyalty. As Jeremy K. shared, Apollo Plumbing's top-notch service earned his loyalty as a satisfied repeat customer[0].

Join the Apollo A-List today and experience priority scheduling, discounted services, and more.

Question 20

Do you offer any customer loyalty programs or incentives?

Accepted Answer

Yes, Apollo Plumbing offers an enticing loyalty program called the Apollo A-List. For just $9.95 per month, customers can enjoy substantial savings and peace of mind. As an A-List member, you'll benefit from a discounted service call fee of $49 instead of the standard $99, alongside complimentary services like water pressure checks, drinking water tests, and more. This program encompasses numerous free checks and tests, potentially saving members hundreds of dollars[0].

For added convenience and value, A-List members also receive priority scheduling, a 10% discount on additional services, and more[0].

Take advantage of these exclusive offers by joining the Apollo A-List today!

Question 21

Do you offer any discounts or packages?

Accepted Answer

Apollo Plumbing offers fantastic discounts and package deals to cater to your plumbing needs. Join the Apollo A-List for just $9.95 per month to gain access to a host of complimentary services, such as free water pressure checks and drinking water tests, as well as substantial discounts like a 10% reduction on all services. Plus, members enjoy priority scheduling[1].

Additionally, Apollo Plumbing provides exclusive coupons including a 20% discount for Microsoft and Boeing employees, first responders, and military personnel. Other offers include $49 off toilet flange repairs and $200 off sewer repair with excavation[0].

Contact us today to learn more about these offers and how you can benefit from our top-rated services!

Question 22

Do you offer emergency services?

Accepted Answer

Yes, Apollo Plumbing offers 24/7 emergency services to ensure that you get immediate assistance whenever a plumbing crisis arises. With our team of licensed and insured professionals, we are always ready to respond to emergency situations in your area. Whether you're dealing with a leaking pipe, a broken water heater, or another urgent plumbing issue, we have the resources and experience to handle it promptly and effectively[0].

Question 23

Do you offer financing options for HVAC, plumbing, and electrical services?

Accepted Answer

Yes, Apollo Plumbing offers financing options specifically designed to ease the financial burden of necessary services plumbing repairs. We provide a "12 Months Same As Cash" financing plan, called Time Control, which allows you to spread payments over 12 months without incurring any interest, provided you have approved credit\[0].

This flexible payment option ensures that you can tackle emergencies and necessary updates without stress, allowing you to maintain comfort and functionality in your home. At Apollo Plumbing, we're committed to offering you the best possible service without the financial strain. To learn more about our financing options and start your next project, please contact us today!

Question 24

Do you offer free estimates or consultations?

Accepted Answer

Apollo Plumbing offers free estimates for services such as plumbing repair and water leak detection. Our team provides transparent pricing and clear communication, ensuring that there are no hidden fees or unexpected costs[1]. With our commitment to delivering exceptional service, you are guaranteed professional and efficient consultations designed to meet your plumbing needs[0].

Contact us today to schedule your free consultation and see how we can simplify your plumbing experience with Apollo Plumbing.

Question 25

Do you offer no-interest or deferred payment plans for these services?

Accepted Answer

Yes, Apollo Plumbing offers a 12 Months Same As Cash financing option, which allows you to manage your plumbing expenses stress-free. This plan, aptly named "Time Control," enables you to take up to 12 months to pay for plumbing repairs and replacements without incurring any interest, assuming you have approved credit[0].

We are committed to providing flexible payment solutions to ensure your plumbing needs are met without the burden of high up-front costs. Reach out to us today to learn more and find the perfect financing option for your situation!

Question 26

Do you offer special events or bonuses for loyalty program members?

Accepted Answer

Yes, Apollo Plumbing offers special benefits to its loyalty program members through the Apollo A-List membership. For just $9.95 per month, members gain access to significant perks such as discounted service call fees, free water pressure checks, drinking water tests, and a variety of other complimentary maintenance services that are otherwise costly. Members also enjoy a 10% discount on services, priority scheduling, and more[1]. This program is designed to ensure that customers receive the utmost value and service continuity, fostering strong brand loyalty. As James M. expressed, “Will definitely use Apollo Plumbing again!"[0]. Consider joining the Apollo A-List to experience unparalleled service and exclusive benefits.

Question 27

Do you provide a warranty on the materials you use?

Accepted Answer

Yes, Apollo Plumbing provides a warranty on the materials we use. We stand behind our plumbing repairs and installations with a no-nonsense one-year warranty. This commitment is part of our promise to ensure your complete satisfaction with our services[1].

Dan A., one of our happy customers, confirmed this by sharing that the work done was "new, done right, and under warranty," emphasizing the quality and reliability we strive to offer[0].

Plus, our commitment to high-quality service ensures that when you choose Apollo Plumbing, you are backed by a company that values your trust and satisfaction[1].

For any plumbing need, contact us today to experience our guaranteed service excellence!

Question 28

Do you provide a written estimate before starting work?

Accepted Answer

Yes, Apollo Plumbing provides a written estimate before beginning any work. This ensures transparency and eliminates any unforeseen expenses during your plumbing project. Our commitment to transparency has been praised by satisfied customers. For instance, Lester N. mentioned that estimates were provided before any work began, which contributed to his satisfaction with our service[1]. Similarly, Cypress V. appreciated the clear and upfront estimate for the work completed[0].

At Apollo Plumbing, we prioritize delivering upfront information, reinforcing our dedication to high-quality and reliable service. For more details, feel free to contact us for a personalized estimate today.

Question 29

Do you provide after-hours service?

Accepted Answer

Yes, Apollo Plumbing offers after-hours service to ensure that you are covered during any plumbing emergencies. We provide 24/7 emergency plumbing services, so whether it's day or night, our professional team is ready to assist you at a moment's notice. This ensures you don't have to wait for regular business hours to get the help you need[0]. Feel free to call us at any time for fast and reliable service.

Question 30

Do you provide any incentives or discounts for new customers?

Accepted Answer

Apollo Plumbing offers several discounts and incentives that are particularly appealing for first-time customers as well as various groups. These include discounts for military members, first responders, and employees of companies like Microsoft and Boeing. For instance, current promotions offer a 20% discount for Microsoft and Boeing employees, as well as first responders and military personnel[0].

To take advantage of these offerings, you can visit the "Plumbing Coupons" section on their website for the most current promotions and deals[1]. Consider exploring these opportunities to experience Apollo Plumbing’s exceptional service, praised by many customers for their professionalism and expertise[2].

Question 31

How Can I Find a Water Leak Inside a Wall or Ceiling?

Accepted Answer

You can spot a hidden wall or ceiling leak by watching for damp stains, bubbling paint, musty odors, and listening for dripping. If you suspect a leak in a Seattle or Everett home, act fast to limit damage. Apollo can locate leaks with video/camera inspection, hydrostatic testing, low‑pressure air tests, and pneumatic test balls, then repair with minimal opening. A licensed tech will present options and an Upfront No Surprise Price before work begins. Quick checks: - Turn off fixtures; watch the water meter for movement. - Shut individual fixture valves to isolate. - Inspect above the stain and under sinks. - Avoid opening walls near wiring; call a pro.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "I had a pin hole plumbing leak inside my wall... repaired the leak within an hour!" — Jeremy F.

Question 32

How Can I Fix a Leaking Pipe Without Replacing It?

Accepted Answer

Yes. Many pipe leaks can be repaired without full replacement using trenchless lining methods. Apollo Plumbing uses epoxy pipe coating for cracks and holes, spray-on lining for short runs under 20 feet, and CIPP (cured-in-place pipe) liners for longer sections. We start with a video inspection, then hydro-jet cleaning to prep the pipe before relining. These no-dig options minimize yard or slab disruption and are available in Everett and nearby cities. Quick steps we follow: - Video inspection - Hydro-jet cleaning - Epoxy coating, spray-on lining, or CIPP liner install
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Many thanks to Apollo Plumbing for the terrific work fixing a broken water pipe." — Sandy B.

Question 33

How Can I Seal a Leaking Pipe Without Replacing It?

Accepted Answer

You can often seal a leaking pipe without replacing it using epoxy pipe coating or trenchless relining. Apollo Plumbing offers spray-on lining for short runs under 20 ft and CIPP relining for longer sections. We verify issues with a video inspection and clean lines with hydro-jetting before sealing. These no-dig options reduce yard damage and disruption. Most trenchless repairs are completed in as quickly as one day. Service available in Everett and surrounding areas.
Updated: 2025-12-24 00:00:00
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Many thanks to Apollo Plumbing for the terrific work fixing a broken water pipe." — Sandy B.

Question 34

How Much Does Broken Pipe Repair Cost for Homeowners?

Accepted Answer

Broken pipe repair cost depends on location, access, pipe length, and the repair method. We confirm pricing on site and give an Upfront No Surprise Price. Options range from spot repairs or excavation to trenchless relining/CIPP. Many trenchless jobs finish in one day and are advertised up to 50% savings vs excavation. Current offers include $200 off any water line replacement and $150 off outside clean-out installation. We serve Seattle, Everett, and nearby communities.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Many thanks to Apollo Plumbing for the terrific work fixing a broken water pipe." — Sandy B.

Question 35

How Much Does Slab Leak Detection and Repair Cost for Homeowners?

Accepted Answer

Slab leak detection and repair costs depend on access, pipe material, and repair method. We confirm pricing on site and present options with an Upfront No Surprise Price. Our technicians use multi-method diagnostics (e.g., hydrostatic and low‑pressure air tests, video inspection) and can repair via trenchless sewer techniques or PEX repiping when appropriate. 24/7 emergency service is available in Seattle and Everett. Save with our $55 OFF Underground Leak Detection Services coupon. Price factors to expect: - Detection method and time - Repair approach (trenchless vs. excavation, PEX repipe) - Site conditions under the slab
Updated: 2025-12-24 00:00:00
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Fair estimate, happy with the work." — Jeremy F.

Question 36

How Much Does Trenchless Sewer Line Replacement Cost on Average?

Accepted Answer

There isn’t a single “average” price for trenchless sewer replacement. Your cost is set after a camera inspection, because it depends on method and pipe condition. Apollo Plumbing handles spray-on lining for short sections, CIPP for longer runs, and full replacement when trenchless won’t work in Seattle, Everett, and nearby areas. Quick factors: - Method: spray-on (<20 ft) vs. CIPP for longer runs - Length, material (cast iron, PVC, clay, Orangeburg), and root damage - Access and cleaning needs (often hydro-jetting first)
Updated: 2025-12-24 00:00:00
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Sewer fixed and working great!" — Anonymous

Question 37

How can I contact customer support if I have an issue?

Accepted Answer

If you're facing an issue and need to contact customer support at Apollo Plumbing, you can reach them easily by calling their direct line at (425) 387-1507. This ensures a fast response for any emergency plumbing services you may require\[0].

Question 38

How can I fix a frozen pipe safely without causing damage?

Accepted Answer

Start by turning off the main water supply if the pipe has split. If it’s only frozen, open the nearest faucet and gently warm the pipe from the faucet backward. Use a hair dryer, heating pad, or warm towels. Keep a safe space heater nearby if needed. Never use an open flame or torch. After thawing, check for leaks and pressure changes. If you suspect a burst or hidden damage, Apollo Plumbing offers 24/7 emergency pipe repair and leak detection.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Friendly, fast and efficient." — Sandy B.

Question 39

How can I get in touch with your office?

Accepted Answer

To get in touch with Apollo Plumbing, you can call their 24/7 service line at (425) 387-1507 or book an appointment online through their website[0].

Question 40

How can I schedule a service appointment?

Accepted Answer

Scheduling a service appointment with Apollo Plumbing is quick and convenient. You can either call them at (425) 387-1507, available 24/7, or simply book online through their website[1]. This easy-guided process allows you to choose the service you need, ensuring that you receive prompt and professional assistance at your convenience.

Happy customer Patsy C., for instance, appreciated the seamless booking experience, noting that Apollo Plumbing scheduled her appointment swiftly and maintained excellent communication throughout the entire process[0]. So, don't hesitate—secure your appointment today to experience their renowned promptness and professionalism!

Question 41

How can I track the progress of my service request or project?

Accepted Answer

At Apollo Plumbing, tracking the progress of your service request or project is made easy through continuous communication. Customers receive updates throughout the service process, ensuring they are informed every step of the way. For instance, Apollo Plumbing sends messages to update customers about when a technician will arrive and also provides detailed reports along with pictures of the completed work[0]. Additionally, according to customer reviews, Apollo Plumbing keeps clients informed on a minute-by-minute basis, assuring transparency and reliability[1]. For more details and to experience our seamless service, contact Apollo Plumbing today!

Question 42

How do I apply for financing for an HVAC, plumbing, or electrical project?

Accepted Answer

To apply for financing for your plumbing project with Apollo Plumbing, you can take advantage of their "12 Months Same As Cash" financing option. This allows you to manage the cost of repairs or replacements over a year with no interest, provided your credit is approved. This flexibility is designed to eliminate financial stress during unexpected repairs\[1].

Apollo Plumbing has received positive feedback from clients like Tom S., who appreciated the interest-free financing and found the process supportive and straightforward\[0]. To begin your application or for more details, visit the financial services section on the Apollo Plumbing website or contact their customer service directly.

Question 43

How do I make payments on my financing plan?

Accepted Answer

All of our financing options, including the 12 Months Same As Cash financing plan, are processed through GreenSky.  The approval for financing depends on GreenSky's specific criteria.  Once approved, all payments will be made directly to GreenSky.  There is no additional fees for financing.  Tom S., a satisfied customer, mentioned the 12-month interest-free financing as a convenient option for managing costs, stating that it allowed them to recommend Apollo Plumbing repeatedly\[0].

To explore these payment options further and get personalized assistance, consider contacting Apollo Plumbing directly through their website or customer service.

Question 44

How do I sign up for your loyalty program?

Accepted Answer

To sign up for Apollo Plumbing's loyalty program, the Apollo A-List, simply fill out the form available on their website or sign up directly with the technician during any service visit. This exclusive membership offers monthly benefits such as discounted service fees, free inspections, and a range of plumbing checks at significantly reduced prices\[0]. Join the A-List today for as little as $9.95 per month and enjoy peace of mind along with priority scheduling and 10% discounts on services\[0].

Question 45

How do you accommodate special service requests?

Accepted Answer

Apollo Plumbing adeptly accommodates special service requests by tailoring our approach to meet the unique needs of each customer. Our expert team collaborates with you to design and implement custom solutions, whether it’s a specialized installation or a complex repair. We maintain adherence to industry standards, ensuring high-quality outcomes that leave our clients satisfied[1].

A happy customer, Patsy C., lauded her experience, noting how Apollo Plumbing "sent communications throughout the day" to confirm appointments and was professional in diagnosing and solving her issue with utmost efficiency[0].

For tailored plumbing solutions, trust Apollo Plumbing to meet your requirements with professionalism. Contact us today to discuss your specific needs.

Question 46

How do you balance cost and quality in your services?

Accepted Answer

Apollo Plumbing excels at balancing cost and quality by leveraging strategic choices and transparent pricing. Our focus on using PEX material over traditional copper pipes highlights this balance, as PEX is 20-80% cheaper yet offers excellent performance for most residential needs[1]. Moreover, we maintain transparent pricing without hidden fees, ensuring our clients understand the value of their investment[0]. A satisfied customer, Floundericious WA, emphasizes our excellence in service while recommending that shoppers get competitive estimates to ensure the best value[2]. Contact us to experience top-quality plumbing solutions at competitive rates.

Question 47

How do you ensure that customers get the best value for their money?

Accepted Answer

Apollo Plumbing ensures exceptional value by offering transparent pricing and comprehensive services that are second to none. Our up-front, no-surprise price guarantee ensures customers know the cost before we begin any work, reinforcing trust and eliminating unexpected charges[0]. We prioritize customer satisfaction, highlighted by a one-year warranty on most repairs, ensuring that lasting solutions are in place[0].

Customers continuously express their satisfaction. For instance, Patsy C. highlights our prompt service and reasonable pricing, noting, "Apollo Plumbing delivered a professional, friendly, and clean job at a fair price"[1]. These glowing reviews and our commitment to professionalism make Apollo Plumbing the right choice. Contact us today to experience unparalleled service that values your time and trust.

Question 48

How do you ensure that your technicians adhere to professional standards?

Accepted Answer

At Apollo Plumbing, we ensure that our technicians adhere to professional standards through rigorous training and strict employment processes. Each technician is screened, licensed, insured, and bonded, ensuring they meet high professional benchmarks. Our team members undergo continual training to stay updated with the latest plumbing techniques and tools[0]. Moreover, Apollo Plumbing technicians wear uniforms with ID cards, showing respect for your home and time by arriving as scheduled[2].

Our commitment to providing high-quality service is reflected in customer reviews. For instance, Kimberly praised Geoff, an Apollo technician, for his professionalism and honest approach, stating she was "completely confident in his ability"[1]. We strive to maintain transparency and uphold the trust of our clients, promising reliable and efficient service every time.

For exceptional service, share your plumbing concerns with Apollo Plumbing today and witness our commitment to quality firsthand!

Question 49

How do you ensure the quality of your work?

Accepted Answer

Apollo Plumbing ensures high-quality work by combining expertise, professionalism, and a commitment to customer satisfaction. Our technicians are not only licensed, insured, and screened, but also trained to use advanced tools like high-definition video inspection technology to accurately diagnose and resolve plumbing issues[3]. Our work is backed by a comprehensive warranty, ensuring that you receive dependable services with no surprises[2].

Positive customer reviews further testify to our quality commitment. For instance, Floundericious WA praised us as the "gold standard for plumbing excellence" and highlighted trust in our warranty[1]. This is echoed by Ginny C., who appreciated the thorough, clean, and exceptional work done on her plumbing needs[0].

Choose Apollo Plumbing for reliable service that guarantees satisfaction from the first interaction to aftercare. Contact us today to experience our unparalleled plumbing solutions!

Question 50

How do you ensure the safety and cleanliness of the worksite?

Accepted Answer

Apollo Plumbing takes comprehensive measures to ensure the safety and cleanliness of all worksites. Our team strictly adheres to safety protocols, including uniformed, ID-tagged employees to maintain a professional and secure environment[2]. We emphasize the importance of a clean worksite, ensuring any debris created during service is thoroughly cleaned before we leave[2]. Additionally, our technicians use advanced tools like hydro-jet systems, utilizing high-pressure water streams to not only clear blockages but also sanitize pipes, reducing bacteria buildup[1].

Our satisfied customers, such as Richelle T., highlight the professionalism and thoroughness of our team, noting the peace of mind that comes from knowing their plumbing is safe and up to code[0]. For further assistance or to discuss your specific needs, we encourage you to reach out to Apollo Plumbing for a consultation.

Question 51

How do you handle customer complaints?

Accepted Answer

Apollo Plumbing handles customer complaints with a personal and prompt approach, ensuring customer satisfaction and trust. The company, with its commitment to "You call. We come. It’s fixed. Guaranteed," emphasizes personalized service from the get-go[3]. Customers like Brad E. appreciated the professionalism of the company, noting how any billing issues are rectified promptly and proficiently[2].

Happy customers like Andrew G. have highlighted the company's honesty and expertise, establishing it as an outfit they would contact for future needs[1]. Moreover, Q praised the professionalism and friendly service, describing Apollo Plumbing as highly recommended[0].

If you're seeking a reliable plumbing solution with guaranteed satisfaction, reach out to Apollo Plumbing today. They prioritize customer satisfaction and address concerns with the utmost professionalism[3].

Question 52

How do you handle emergency customer service requests?

Accepted Answer

Apollo Plumbing takes emergency customer service requests very seriously, ensuring prompt and efficient responses to any plumbing crisis. We recognize that plumbing emergencies are unpredictable, which is why our team is ready to attend to your needs immediately, at any hour of the day. Our plumbers are experienced professionals equipped to handle a variety of emergency plumbing repairs, aiming to resolve most issues on the first visit. This includes situations like clogged toilets, leaking pipes, and water heater malfunctions[0].

Testimonials from our satisfied customers highlight our dedication to swift action and transparency. We offer an upfront, no-surprise price guarantee, ensuring you know what to expect even in stressful situations[0]. If you need immediate assistance, please call us right away. Your problem will be addressed with the utmost urgency and care[0].

Question 53

How do you handle scheduling and appointments?

Accepted Answer

Apollo Plumbing excels in managing scheduling and appointments with exceptional efficiency and customer focus. Scheduling an appointment is streamlined and convenient, often offering next-day service. Their team keeps customers informed with reminders and real-time updates, contributing to a seamless experience[1][4].

Customers consistently praise Apollo Plumbing for their punctuality and proactive communication. Proud customer R Moeller remarked on receiving timely reminders for their scheduled service, noting the professionalism and efficiency of the service team[3]. Additionally, customers have expressed satisfaction with the ease of scheduling and the prompt service provided even in urgent situations[5][0].

For those interested in experiencing Apollo Plumbing's exemplary service, I recommend booking through their online platform, ensuring swift and personalized plumbing solutions[2].

Question 54

How do you manage emergency service requests?

Accepted Answer

Apollo Plumbing takes emergency service requests seriously, ensuring swift and reliable responses whenever you face a crisis. Our proficient team is on standby 24/7, ensuring help is available at a moment's notice. We rapidly dispatch trained and experienced professionals who are equipped to handle most plumbing repair needs on their first visit. Our commitment to efficiency and quality ensures minimal disruption and maximum satisfaction\[1].

To initiate an emergency service, simply call us at (425) 387-1507.  Our process is streamlined: you call, we come, and it’s fixed, guaranteed. We pride ourselves on transparency and efficiency, providing you with detailed problem assessments and upfront pricing before any work starts\[0].

Let Apollo Plumbing be your trusted partner in resolving plumbing emergencies promptly.

Question 55

How do you stay up-to-date with industry standards and technology?

Accepted Answer

Apollo Plumbing stays at the forefront of industry standards and technology by leveraging advanced tools and methods. For example, they utilize high-definition plumbing video inspections, which provide a comprehensive view inside sewer lines to detect issues accurately and eliminate guesswork, ensuring precise solutions[0]. Additionally, Apollo Plumbing implements cutting-edge hydro-jetting technology, using high-pressured water streams to clear blockages and clean sewer lines thoroughly, enhancing efficiency and effectiveness[1].

These advanced techniques demonstrate Apollo Plumbing’s commitment to staying current with innovative technologies, providing customers with reliable and swift solutions. To experience these benefits firsthand, consider reaching out to Apollo Plumbing for all your plumbing needs.

Question 56

How do your services compare to competitors in terms of value?

Accepted Answer

Apollo Plumbing stands out from competitors by providing superior service and expertise, although it's acknowledged that it may not always be the cheapest option. Our customers rave about the precision and professionalism of our services, often rating us highly for quality work, such as promptly fixing complex plumbing issues and providing thorough explanations[0][7]. R Moeller highlighted, "Affordable, efficient, great to work with" and pledged to use Apollo Plumbing for all future needs[5].

While some feedback mentions our pricing as higher than alternatives[6][3], customers appreciate the transparency, added value, and peace of mind from knowing the work is done right and backed by a warranty. For instance, Dan A. observed, "You pay a premium, but the work is done new, done right, and under warranty"[2].

Apollo Plumbing also provides competitive advantages by offering timely service and clear communication, making it a trusted choice for plumbing needs[4][1]. Customers are encouraged to contact us for reliable and value-driven plumbing solutions.

Question 57

How does your company engage with the local community?

Accepted Answer

Apollo Plumbing is deeply committed to local community engagement through various initiatives. We proudly support the YMCA of Snohomish County's Invest in Youth program, reflecting our dedication to giving back and supporting local families[2]. Additionally, we're actively involved in helping local institutions like Seattle Children’s Hospital, demonstrating our commitment to the community's well-being[0]. Our local roots are important to us, which is why we continue to provide personalized and reliable plumbing services to our neighbors[3]. As Tyler H., a satisfied customer, highlighted, Apollo Plumbing's focus on quality work and neighborhood service sets us apart[1]. We invite you to explore our services and see how we can meet your plumbing needs while contributing positively to our community.

Question 58

How does your loyalty program work?

Accepted Answer

Our loyalty program, the Apollo A-List, is designed to offer our customers unparalleled value and peace of mind for as low as $9.95 per month. By joining, you'll enjoy a discounted service call fee of just $49, compared to the standard $99. Membership also includes complimentary services such as a water pressure check, drinking water test, and more—services that valued up to $489 for non-members[1].

Additionally, you gain a 10% discount on services, priority scheduling, and comprehensive checks on your plumbing systems, such as water heater flushes and camera inspections of septic or sewer lines. Our satisfied customers, like James M., praise our loyalty offerings, highlighting their outstanding experience with our team and the top-notch service they receive[0].

Sign up today for these benefits and experience hassle-free plumbing solutions with Apollo Plumbing!

Question 59

How long does it take to get approved for financing?

Accepted Answer

Getting approved for financing with Apollo Plumbing is typically a swift process. Through GreenSky, they offer 12 Months Same As Cash financing, among other plans, which allows you to manage the costs of plumbing repairs or replacements comfortably over a year without incurring interest, provided you have approved credit\[1].

This quick and customer-friendly approach is echoed by satisfied client Tom S., who appreciated the one-year interest-free financing offered by Apollo Plumbing, describing their service as super nice and patient\[0]. With this flexible financing option, Apollo Plumbing ensures that financial stress doesn't delay necessary plumbing repairs.

To explore financing options further, contact Apollo Plumbing today for a personalized assessment and prompt approval.

Question 60

How much do your services cost?

Accepted Answer

Apollo Plumbing offers a variety of plumbing services, with pricing designed to be transparent and competitive. The standard service call fee for non-members is $99, which covers the cost of having a professional technician assess your plumbing issue[1]. However, by joining the Apollo A-List membership program for just $9.95 per month, members receive discounted service rates of $49 per call and several complimentary services, such as water pressure checks and drinking water tests, that would otherwise cost significantly more[0].

Customers like Patsy C. have appreciated Apollo's fair pricing and detailed process, highlighting their professional services that effectively solve issues without unexpected charges[1]. Overall, Apollo Plumbing provides expert services at a price that aligns with the quality and professionalism customers have come to expect. For exact quotes on specific services, contacting Apollo Plumbing directly will ensure you receive the most accurate pricing information tailored to your needs[2].

Question 61

How much does a residential gas line inspection cost on average?

Accepted Answer

We don’t publish a flat “average” price for gas line inspections. A licensed Apollo technician confirms pricing on site after assessing the line and access. Costs vary by scope, leak location, and whether diagnostics like video inspection are needed. We offer 24/7 emergency response and back our work with a written guarantee. It’s essential to address gas leaks promptly due to the associated risks. We serve Seattle, Everett, Bothell, and nearby areas. - Expect an on-site evaluation and upfront pricing before work begins.
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online.

Question 62

How much does a whole house water filtration system installation cost?

Accepted Answer

Whole-house water filtration installation cost varies by system type, plumbing complexity, and your water quality. We provide transparent pricing after an in-home evaluation, and a technician will confirm costs on site. A-List members receive a free drinking water test (regular price $400) to guide system selection. We install and replace whole-home systems in Everett and greater Seattle, using quality equipment with after-install support.
Updated: 2025-12-24 00:00:00
Need help in Seattle, WA? Call (425) 387-1507 or book online. "Devin was very professional and knowledgeable." — Jason M.

Question 63

How much does backflow testing cost for residential properties?

Accepted Answer

Residential backflow testing pricing depends on the device type and how many assemblies you have. We provide transparent, upfront pricing after a quick on‑site review. Licensed, insured, and Washington State–certified Apollo Plumbing technicians perform the test and document results for your records in Seattle, Everett, and nearby areas. Quick factors: - Number of backflow assemblies - Device size and access location - Condition and any repairs needed - Scheduling window (standard vs. urgent)
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online.

Question 64

How much does burst pipe repair typically cost for homeowners?

Accepted Answer

There isn’t a single price for burst pipe repair. Final cost depends on inspection and how extensive the damage is. We serve Seattle, Everett, and nearby communities, and we provide options with an up-front, no-surprise guaranteed price before any work begins. Quick factors that affect price: - Pipe location and accessibility - Length of pipe to replace and material - Water damage and restoration needs - After-hours emergency response
Updated: 2025-12-24
Need help in Seattle, WA? Call (425) 387-1507 or book online. "They are serious about 24 hour emergency support." — James H.

Apollo Plumbing

Sewer Line

How Much Does Trenchless Sewer Line Replacement Cost on Average?

How much does it cost to have your main sewer line cleaned?

How much does it cost to unclog a main sewer line professionally?

How often should a sewer line inspection be performed?

What Is a Sewer Line Cleanout and Why Is It Important?

Miscellaneous

How does your company engage with the local community?

What awards has your company received?

Garbage Disposal

Can I install a garbage disposal myself without hiring a plumber?

How much does it cost to have a garbage disposal fixed?

How much does it cost to replace a garbage disposal?

What should I do if my garbage disposal is humming but not working?

What should I do if my garbage disposal is leaking from the bottom?

Service Excellence

Are your technicians licensed and insured?

Can I get an estimated arrival time for my service appointment?

How do you ensure that your technicians adhere to professional standards?

How do you ensure the quality of your work?

How do you handle scheduling and appointments?

How do you manage emergency service requests?

What happens if a technician is running late?

What is your policy on rescheduling or canceling appointments?

What kind of training do your employees receive?

What measures do you take to ensure punctuality?

General Plumbing

How often should I schedule plumbing maintenance for my home?

What Is Considered A Plumbing Emergency For Homeowners?

What Is The Average Plumbing Installation Cost For A Residential Home?

What should I do if my toilet won't flush but is not clogged?

Pipe Repair

How Can I Fix a Leaking Pipe Without Replacing It?

How Can I Seal a Leaking Pipe Without Replacing It?

How Much Does Broken Pipe Repair Cost for Homeowners?

How can I fix a frozen pipe safely without causing damage?

What Is The Average Pipe Leak Repair Cost For Homeowners?

How much does it cost to replace water pipes in a house?

Sump Pump

How much does it cost to install a sump pump professionally?

How much does sump pump installation typically cost for homeowners?

How much does sump pump maintenance typically cost for homeowners?

How much does sump pump repair typically cost for homeowners?

Emergency Plumbing Services

Can I fix a water leak myself or should I hire a professional?

How much does burst pipe repair typically cost for homeowners?

How much does professional drain cleaning cost on average?

What Is Considered a Plumbing Emergency That Needs Immediate Attention?

What Is the Best Way to Seal a Leaking Pipe Temporarily?

What Is Considered a Plumbing Emergency for Homeowners?

Drain Cleaning

How much does it cost to unclog a drain professionally?

How much does it cost to unclog your drain professionally?

How much does professional drain cleaning typically cost?

What Causes a Slow Shower Drain Without a Complete Clog?

What Is The Best Way To Unclog A Kitchen Sink Drain?

Gas Line

How much does a residential gas line inspection cost on average?

How much does gas line installation typically cost for homeowners?

How much does gas line leak repair typically cost for homeowners?

How much does gas line replacement typically cost for homeowners?

How much does it cost to install a new gas line for a home?

Backflow Prevention